Papagayo Hotel Boutique, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Avenida 15 Norte Entre Calles 4 Y 6, Playa del Carmen, Mexico, 77710

Papagayo Hotel Boutique features 27 uniquely decorated suites equipped with modern amenities and provides a relaxed stay just a short walk from Playa del Carmen Beach. This 5-star Playa del Carmen hotel offers free WiFi, a 24-hour front desk, and convenient access to local restaurants and shops.

Rooms & Amenities

Rooms at Papagayo Hotel Boutique include air conditioning, premium bedding, and flat-screen TVs with cable channels. Selected suites offer kitchens with refrigerators and microwaves for guest convenience. Additionally, soundproof walls ensure a peaceful stay.

Dining & Nearby Options

Dining options nearby include Il Cartoccio Street Food, La Bombilla, and Carboncitos, all located within 0.3 miles of the hotel. Guests can enjoy local cuisine from affordable restaurants around the property.

Services & Amenities

Papagayo Hotel Boutique provides a shared lounge for relaxation and offers airport transportation services. The front desk staff speaks English and Spanish and is available to assist guests around the clock.

Location & Transportation

The hotel is situated a 9-minute walk from the ADO International Bus Station, and several bus stations are conveniently located within walking distance. Local attractions such as the 3D Museum of Wonders and Playa del Carmen Maritime Terminal are reachable in under 0.5 miles.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Family Suite

Max:

2 persons

35 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Standard Double Suite

Max:

2 persons

35 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen500 m

Airports

Aeropuerto de Playa del Carmen (PCM)800 m

Cancun (CUN) 56.7 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

I had an amazing stay where the food truly stood out. The hotel offers a wide selection of delicious dishes from around the world, prepared by experienced chefs. Every meal I enjoyed was a good experience, and it made my stay at the hotel even more enjoyable.

William1987. USA, 2024-06-15Read full review on

Comfortable & Modern Rooms

I stayed for 6 nights and was blown away by how modern and comfortable my room was. With the clean aesthetic, cozy beds, and private bathroom complete with hot water, it exceeded my expectations for the price I paid. I couldn't have asked for a better setup for my stay.

Judith_Smith. Canada, 2024-07-27Read full review on

Well-Functioning Bathroom Amenities

The bathroom amenities were very satisfactory during my stay. Despite some faucets appearing a bit older, they worked perfectly, providing me with a reliable experience throughout my time at the hotel. A hot shower after a long day was truly appreciated!

Tony_Parker. UK, 2024-06-30Read full review on

Convenient Parking Facility

The hotel features a well-arranged parking area, providing a secure spot for my vehicle during my stay. I found it very convenient to have a designated parking space right across from the hotel. This ease of access made my trip hassle-free.

Daniel42. Australia, 2024-05-10Read full review on

What’s included

General

Wi-Fi
Safe deposit box

Guest Parking

Electric kettle

Children

Cots

Room features

Sitting area
Dining table

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Avenida 15 Norte Entre Calles 4 Y 6, Playa del Carmen, Mexico, 77710

Map view

street view

Avenida 15 Norte Entre Calles 4 Y 6, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

810 m

Museum

3D Museum of Wonders

810 m

Zona Arqueologica Playa del Carmen

870 m

Church

Nuestra Senora del Carmen Catholic Church

810 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

670 m

Avenue With 14 Street 5a Downtown

Corazon de Mexico

690 m

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

740 m

Beach

Playacar

810 m

Gallery

Riviera Art Gallery

820 m

Gallery

La Galeria de Playa Art Gallery

1.1 km

Avenida entre 24 y 34 calles 5a

Caminarte

1.1 km

Beach

Kool Beach Club

1.5 km

Beach

Mamita's Beach Club

1.7 km

Nearby

152 Calle Quinta Avenida

Quinta Avenida

370 m

Museum

Museo Frida Kahlo Playa Del Carmen

300 m

Night club

Coco Bongo

390 m

Av. Benito Juárez

Los Fundadores Park

470 m

5th Avenue 4th and 6th Streets

Sun Jaguar

240 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

260 m

5ta Avenida

Galeria de Arte 5ta Avenida

270 m

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

410 m

Aquarium

Aquarium Beach

810 m

Casino

Grand Riviera Casino

280 m

Night club

Club 01

260 m

Beach

INTI Beach

810 m

15 Avenida Nte

Parque, Portal Maya

250 m

Night club

Salon Salsanera

410 m

Night club

Mandala Playa del Carmen

470 m

Shopping Area

Plaza Calle Corazon

470 m

Mall

Paseo del Carmen Shopping Mall

470 m

Restaurants

El Envero

170 m

Av 1a Norte Mz 77 Lt 2 Local 1 Entre 26 y 28 Col Centro Solidaridad

Platinum Grill & More Playa del Carmen

40 m

Calle 6 y Av 15 Local 1 Mercado de Playa del Carmen

Romeo Trattoria Pizzeria

140 m

Calle 4 Nte 150 Between 10 and 15 Avenida

Manne's Biergarten

160 m

Calle 4 Norte

Nordic

110 m

Avenida 15 Norte Esquina Calle 6 Bis

Carboncitos

170 m

4th Street Between 5th and 10th Avenues

Yum Yum

60 m

Avenida 10 Calle 6 Norte

Don Mario Ristorante Pizzeria

170 m

Avenida 10 Calle 8

Mexican Experience Playa Del Carmen

250 m

Avenida 20 Between 2 And 4 Centro

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Convenient location

Comfortable rooms

Noisy reception

Staff unhelpfulness

6.6/10

Nice

Rooms

5.0

Location

9.2

Service

5.8

Dining

5.0

Derek

United States, February 2025

5.6/10

I had mixed feelings about my stay at this hotel. The location was fantastic, right near the beach and restaurants, which made exploring super easy. Unfortunately, the rooms left much to be desired as they were quite dirty and noisy. The service wasn't as welcoming as I expected, but I did appreciate the parking assistance. Overall, it offered good value for the price considering its prime location, but the cleanliness and organization need improvement.

Rooms

5.0

The rooms were quite dirty and right by the reception area, making them noisy. I really didn't expect much in terms of cleanliness.

Service

5.0

The service was kind but not as welcoming or helpful as I had hoped. There was some confusion about the room key, which was frustrating.

Location

9.0

The location was great, just a couple of blocks from 5th Avenue and close to the beach and restaurants. I loved the convenience!

Dining

Facilities

Joe

United States, January 2025

6.6/10

The hotel has a fantastic location, right in the heart of the tourist area and close to the beach, restaurants, and shops. However, the rooms left something to be desired, particularly due to the lack of air conditioning. While the service was friendly, there were some troubling moments regarding the key management. Overall, it's a decent stay for the price, but don’t expect too much comfort in the rooms.

Rooms

5.0

The room I stayed in was next to reception with no external window, making it feel quite cramped. It only had a loud fan that didn't do much to circulate the air, so it wasn't very comfortable.

Service

7.0

The service was generally helpful and friendly. I had a little hiccup with the room key, but the staff did come to my aid and took the phone to my room, which was appreciated.

Location

9.0

The location is wonderful, just a couple of blocks from the 5th avenue, close to the beach and various dining options without too much noise from the busy area.

Dining

Facilities

Don

United States, December 2024

6.4/10

I had a mixed experience at the hotel. While the location was fantastic and really close to the beach and local eateries, the rooms were quite dark and noisy since mine was near the reception. The staff didn’t meet my expectations in terms of friendliness and organization. Overall, the price felt a bit high for what was offered considering these issues.

Rooms

5.0

The room was dark inside with poor lighting, and I could hear a lot of noise from the reception area since mine was right next to it.

Service

5.0

The service left a lot to be desired; the staff was kind but certainly not as welcoming or helpful as I hoped, and there were some disorganization issues.

Location

10.0

The location was perfect for exploring the area, close to the beach, restaurants, and a small supermarket, which was super convenient.

Dining

Facilities

Alfred

United States, November 2024

7.4/10

This hotel is conveniently located in a bustling touristic area, making it easy to explore the nearby beach and restaurants. The rooms were mostly clean and provided a good level of comfort, although noise from the reception area was an issue. While the staff were reasonably friendly, I found them not as accommodating as I had hoped. Overall, my stay offered decent value for the price, but a few aspects could use improvement.

Rooms

7.0

The rooms were mostly clean and comfortable, though I had some noise issues from the reception area, which impacted my sleep.

Service

6.0

The staff were friendly, but I expected them to be more helpful given the hotel's reputation. They didn't really manage noise levels at night, which was disappointing.

Location

9.0

The location is fantastic, right in the middle of the touristic area and just a short walk to the beach and local restaurants.

Dining

Facilities

Convenient location

Noisy reception

Clarence

United States, August 2024

7.0/10

My recent stay wasn't quite what I'd hoped for. The location is fantastic, just a few blocks from the lively 5th Avenue and close to the beach, which I loved! However, the room was a bit noisy since it was right by the reception, and I felt the service didn't quite live up to my expectations. It was tidy and decently priced, but the lack of windows made the room feel a bit cramped.

Rooms

6.0

I found the room to be clean, but quite noisy being so close to the reception and lacking windows.

Service

6.0

While the staff was helpful with parking, I felt they weren't as welcoming as I had anticipated, especially with some confusion about my room key.

Location

9.0

The location is a real highlight—it's just a couple of blocks from the 5th Avenue, which is great, and also near the beach and local eateries.

Dining

Facilities